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How to Contact Vevor Customer Service?

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PissedConsumer Reporter
How to Contact Vevor Customer Service?

The US-based company has not published the Vevor customer service phone number. However, people seeking assistance from the business agent can still use the email address support@vevor.com as an alternative to the Vevor contact number for efficient assistance. The email can be about the manufacturing industrial commodities, kitchenware, sporting goods, machinery tools, and many other products. The company hasWhen using this email, however, you must include complete contact information and the details of your query to ensure a quick and effective response from Vevor technical support.

People reluctant to share their personal and sensitive information online can visit the Vevor headquarters at 9448 Richmond Pl Ste E Rch, Cucamonga, California 91730, United States. Visiting the Vevor store location in person is recommended for issues and concerns that are too complex to resolve by call or email. Customers with complaints or feedback can also arrive at Vevor locations to discuss those with the business agent. For a better customer experience, make an appointment in the department of your concern beforehand and visit the Vevor address between 8:00 AM and 5:00 PM PST from Monday to Friday. Those who want to arrive on weekends can do so between 8:00 AM and 3:00 PM PST to share their concerns with Vevor customer service. People consulting the company headquarters for general information and concerns can call the Vevor customer service number to save time.

Customers seeking to contact Vevor online can visit the company website's Contact Us page on their browser to access multiple options to connect with the support team. You can also see the self-service page on the Vevor website to process warranty requests and make inquiries. Contacting the company website is also an alternative to calling the Vevor phone number for assistance with after-sale shipping, delivery, account management, and payments. Customers can also contact Vevor support via the official online platform for technical help, pre-sale inquiries, suggestions, feedback, and generating an e-warranty certificate. Live Chat is also a Vevor contact option that is available 24/7 for customer convenience.

The Vevor app is available on the company's online platform. Installing this application on their device allows customers to readily access all its features and services while granting them exclusive access to lucrative deals and discounts. The application has a user-friendly interface and excellent shopping software that provides an ultimate purchasing experience to individuals. The company also uniquely offers users the necessary education to maximize every purchase and get value for their money with little or no hassles when using the app. You can readily explore in-app tutorials and guides on your preferred products, maintenance, usage, warranty implications, etc. However, like other online contact options, using the application to connect with the support team is less feasible than visiting the Vevor location for sensitive issues.

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Contact Information

Vevor Website:

Vevor Help Center:

Corporate Office Address:

Vevor
9448 Richmond Pl Ste E Rch
Cucamonga, California 91730
United States

Other Info (opening hours):

Hours (PST):

Monday - Friday: 8:00am - 5:00pm

Saturday - Sunday: 8:00am - 3:00pm

More contact details

Vevor Customer Service Reviews

1.4 / 5
Bad
Timothy M Hsl
Have a vevor level 2 charge station and the RFID cards are missing
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Had vevor level 2 charge station installed and RFID cards are missing. Won't work! Tried to contact their customer service to no avail.

Guest-6620090
Cannot get in touch with anyone to solve a problem
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

No customer service. I have an order that was shipped out wrong and cant get any resolution. If someone hold get in touch would be great as I need my correct order

Tim G Pfd
Missing parts

This has got to be one of the worst customer service programs I've ever seen. Ordered a top creeper missing the brace, kind of hold of them.

They come up with all kinds of excuses, and then they want to give me forty dollars and get a piece made to work with it for $40. I've never dealt with anything like this before. It's just terrible. I will never buy from this place again.

I am *** at these stupid Californians. Lazy.

Sara H Vvx
Malfunction unable to get in contact with the people there
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I had to hire someone to come in and weld it because it arrived broken. I couldn't get anyone to take it back and then, on top of that, the hose split and rendered my tub unusable.

I would never recommend this brand. While they have good pricing, their service repair, offering parts and return policies are horrible.

Everything about this company is terrible. They don't even contact you for customer service and when you do try to contact them, they don't get back to you.

How Good is Vevor's Customer Service?

Hinata Iwe
Hinata Iwe
Feels Neutral | May 07, 2024

The person was very friendly and polite and helpful

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Sonali Pmo
Sonali Pmo
Feels Disappointed | May 05, 2024

Nobody contacted me about my package send back for wrong address

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Yliana Aja
Yliana Aja
Feels Disappointed | May 04, 2024

It was ok after they answered but still haven't heard what going to happen with the parts I need. When I'll get them

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Melissa H Azb
Melissa H Azb
Feels Disappointed | May 03, 2024

They are now wanting to compensate me $50. I'm not accepting i.

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Calah Oel
Calah Oel
Feels Disappointed | Apr 20, 2024

I need to place order. It won't take it online. No 1 answer message or phone calls

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Kasin Jiq
Kasin Jiq
Feels Disappointed | Apr 15, 2024

Still dealing with it

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Summary of Vevor Customer Service Calls

2.5K TOTAL
CALLS
02:29 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Vevor?

Product/ Service Question:

  • “Product inquiries”
  • “Damaged product”
  • “New pump handle broken”

Request for Information Question:

  • “Operation question”
  • “Parts Help”
  • “Ice machine how do I get it started?”

Shipping and Delivery Question:

  • “Didnt receive rim hilder w order”
  • “Missing part”
  • “Shipping location error in database”

Return/ Replace Question:

  • “Replacement Parts inquiry”
  • “Return”
  • “To change a shipping address”

Payments and Charges Question:

  • “Payment”
  • “Wont charge”
  • “I received only one item out of four and i paid for for.”

Staff Question:

  • “Talk to customer service”
  • “Poor service and warranty”
  • “Customer service”

Refund Question:

  • “A refund”
  • “Refund”
  • “Need refund immediately”

Website/ Application Question:

  • “Installation issues”
  • “Installing problems”
  • “DCFD40A transfer pump, according to the Amazon website, this can be used for transferring gasoline, however, it says only diesel”

Activation/ Cancellation Question:

  • “Cancel order”
  • “To cancel my order”

Account Question:

  • “Locked out”
  • “Alarm code”
  • “I lost the pass code to my diesel heater I'm wondering if you guys have a reset option built into the heater to factory settings that I can use without the code”

Other Question:

  • “Faucet”
  • “Parts”
  • “Waiting on items.”

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