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Vevor

Vevor

www.vevor.com
What is your customer experience with Vevor?

Vevor Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Vevor has 1.7 star rating based on 471 customer reviews. Consumers are mostly dissatisfied.

  • 13% of users would likely recommend Vevor to a friend or colleague.

  • Rating Distribution
  • Pros: No pros, Cheap, Fast delivery.
    Cons: Poor customer service, Poor quality, No customer service.

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Media from reviews

Vevor honey extractor not turning on
Vevor - Part m10 for a patio awningVevor - Part m10 for a patio awning - Image 2Vevor - Part m10 for a patio awning - Image 3I want an email address please for VevorVevor - They send you a website which you can’t respond to when you have a complaint.Vevor - Fraudulent Company
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Is Vevor Legit?

Trust Score is
100 / 100

Our analysis shows that Vevor is legit, safe for consumers to access and is not a scam. www.vevor.com follows necessary security procedures to protect its users. However, since some issues have been reported, it’s always a good idea to do your own checking of Vevor reviews to learn more about other consumers' experiences.

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Top Vevor Reviews

Positive Review

"Question about my aerotor"

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Hello, i recently purchased your pond aerator, vevor 550 power 5.cfm thru amazon. My question is, once i hooked everything up, the compressor relief valve...

Critical Review

"Impossible to get a return"

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GEORGE NEHER I have had similar ice makers in the past and most of them eventually had the same problem. Jun 16, 2025 GEORGE NEHER The ice maker is in the box...

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Bogdan C Zsu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: PROCRASTINATION

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Vevor - PROCRASTINATION
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Vevor - PROCRASTINATION - Image 2
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Vevor - PROCRASTINATION - Image 5
Updated by user Apr 17, 2025

Company fixed the issue and I have been provided with apology. Vevor decided to issue a full refund instead of shipping a substitution.

They sent me 100% price by PayPal. No explanation for the technical malfunction been provided.

It seems we created a lot of noise and that worked. A generic apology been provided by chat.Chinese doing business philosophy remains different from European or American.

Original review Apr 02, 2025
cleo, I see now what procrastination means on vevor's side. yes, my shipping address has stayed the same for the last 19 years. there is no reason to re-ask about it for a zillion times.
i have not received clarity from your end regarding the pre-drilled holes misalignment with my tractor front loader bucket's pre-drilled holes. very clear and self-explanatory pictures were provided to vevor last month.
if you are going to ship me the exact same product, I'm not going to install it because the holes' locations are mismatched.
i have provided vevor with the model number zz0360 that could be a good match, but I never got a confirmation from vevor about my guess.
as well, I never got a confirmation that vevor is ready to ship me such a model instead of zz0348 that I currently have.
I don't have a chance to call vevor and get straight answers to my direct questions because vevor has no customer service phone number.
our text message exchange has lasted for 1 month with no clarity and no result.
I tried to be as polite as possible with vevor, keeping my temper in check. I did not start complaining about vevor to the bbb agency.
let's make a deal: if I'm not going to get a clear answer to my problem from you this week, I'm going to start complaining about vevor and ask to return my money.
I need your clear answer: am I going to have model zz0360 shipped to my address asap or not?
View full review
Loss:
$169
Pros:
  • Seems a solid construction agricultural attachment
Cons:
  • No way to contact company customer service by phone
  • Procrastination

Preferred solution: Deliver product or service ordered

User's recommendation: Do not buy Clamp on Debris Forks from VEVOR

Terry M Owk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Phone number

Based on the provided search results, Vevor's headquarters is located at 9448 Richmond Pl Ste E, Rancho Cucamonga, California, 91730, United States. The phone number associated with this headquarters location is (626) 275-****.

View full review
Loss:
$25
Pros:
  • Good pricing
Cons:
  • Cannot communicate with them

Preferred solution: Deliver product or service ordered

Amanda C Tyk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraudulent Company

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Vevor - Fraudulent Company

I was sent a broken/malfunctioning heat press. They refused to refund me my money or send me a new one.

I paid $140 and they offered to give me a $20 refund or take it to a local professional to get fixed. I dont live by a local professional nor should I have to do that when it was send to me broke. They also took way too long to get back with me to the point where I had to buy a different one. How are you going to offer a $20 refund on $140 when its your fault?!

Btw this is a China/Asian based company. Not a US company.

My business is out revenue because of them. This isnt how you run a business.

View full review
Loss:
$141
Pros:
  • Broken
  • Malfunctioning
Cons:
  • Arrived broken company recedes a full refund

Preferred solution: Full refund

User's recommendation: Run, Fraudulent, Don’t Use

Pauline R Hwz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Darlington, Darlington

I want an email address please for Vevor

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I want an email address please for Vevor

Your website won't let me have a conversation with you. I want someone to tell me how to connect my hose to a hose cart when the connector is too close to the drum.

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User's recommendation: Have a website l can respond to.

Pauline R Hwz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Darlington, Darlington

They send you a website which you can’t respond to when you have a complaint.

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Vevor - They send you a website which you can’t respond to when you have a complaint.

I had a pressure garden hose cart bought as a present. When erected the connector is too near the drum so the hose wont connect.

Their website wont accept replies in-spite of requesting tracking and order numbers which had already been supplied.

View full review

User's recommendation: I want an email address l can communicate with.

Max H Xcq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Purchased a "Commercial Blender" . . . ran less than 30 cycles and the unit died.

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Vevor - Purchased a Commercial Blender . . . ran less than 30 cycles and the unit died.
Vevor - Purchased a Commercial Blender . . . ran less than 30 cycles and the... - Image 2
Contains 1 confidential file for company representatives
Original review updated Dec 18, 2024

I paid $129+tax for this blender in January 2024, and ran less than 30 cycles. I immediately contacted Vevor Support through their website.

One week later, here is the response I received:

Dear Customer,

We are sorry for any inconvenience caused to you.

We understand your difficulties.

Therefore, to make up for your loss, we will refund 42USD to your original payment account as compensation. You can keep the product without returning it. We sincerely apologize for the inconvenience caused to you again.

Please let us know your thoughts.

We look forward to your reply.

Sincerely,

VEVOR

Dec 17, 2024

This is BS!`

This company is NOT in good standing with the State of California. They have not filed the required corporate Statement of Information since 2021 and are subject to being either suspended from doing business or, potentially, being administratively dissolved.

View full review
Loss:
$129
Pros:
  • Fast shipping
Cons:
  • Lousy customer service

Preferred solution: Full refund

User's recommendation: Stop doing business with this company

John B Yov

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Branford, Connecticut

Part m10 for a patio awning

Vevor - Part m10 for a patio awning
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Vevor - Part m10 for a patio awning - Image 3

Part m10 one is missing and where do partI 2pcs go

Can you send me a m10 please

John Berube

290 calef hwy

unit c31

Epping NH 03042

View full review

User's recommendation: Purchase from this company before and the wwewwproduct that I purchase was excellent

Timothy M Hsl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cedar Lake, Indiana

Have a vevor level 2 charge station and the RFID cards are missing

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Have a vevor level 2 charge station and the RFID cards are missing

Had vevor level 2 charge station installed and RFID cards are missing. Won't work! Tried to contact their customer service to no avail.

View full review

User's recommendation: Don't buy Vevor!

Dakota Atj
map-marker North Olmsted, Ohio

Extremely poor customer service, poor product quality

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Vevor - Extremely poor customer service, poor product quality
Vevor - Extremely poor customer service, poor product quality - Image 2
Vevor - Extremely poor customer service, poor product quality - Image 3

I purchased a Vevor dog washing station through Amazon for almost 300.00. Prior to the purchase, I requested from Vevor, a manual so I could see the waterline sizes ...only thing I got was ignored!

Like a fool, I bought it anyway.

The box arrived badly damaged, and it's not friendly to put together ...I can't finish it yet because I have to buy waterlines and drainage hose because their's are too short.

The manual states that once I got the station.

The door is not water tight. I requested a replacement door from Amazon .. they want me to return it and go through the whole thing again.

I told them I am not taking it apart, packaging it up in a damaged box and doing this again from scratch.

They gave me contact info for Vevor. I contacted Vevor and they said because I purchased it from Amazon it's not their problem and it's not under warranty.

I would never recommend this company to anyone or their products.

View full review

User's recommendation: Stay away! Save your money and your sanity!

bronwyn b Uhd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Worst experience

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Vevor - Worst experience
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7 weeks and still waiting for them to refund or replace the faulty item. They are not helpful and offer part refunds, which is not acceptable - who would accept a 20% refund?

It's disgusting. When something has a warranty, it should be refunded in full or a replacement offered. It is completely ruined, so repair is not an option. Avoid this company at all costs.

Shocking. Purchased a VEVOR Portable Storage Shelter Garage Storage Shed, and not even 8 months after purchase, it's falling apart.

Terrible after-purchase service; have been chasing a replacement or refund as it has a 12-month warranty but getting nowhere after 7 weeks of follow-up. Don't waste your money.

View full review
Loss:
$160

Preferred solution: Full refund

User's recommendation: Avoid at all costs

Antonio J Wsv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Where are the rear wheels and why weren't they shipped

Vevor - Where are the rear wheels and why weren't they shipped

They take your money but refuse to ship everything in its entirety. There's no contact number or direct contact consumers can use for information.

View full review
Loss:
$50

Preferred solution: The rear wheels or my money back

User's recommendation: Don't waste your time and money

Eddie Dym

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Putting me off for my refund. Keeps making excuses. No phone number just a bot that can't put together a sentence. The pizza over has low temp paint and 80% caught on fire. Have the pictures

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Vevor - Putting me off for my refund. Keeps making excuses. No phone number just a bot...
Vevor - Putting me off for my refund. Keeps making excuses. No phone number... - Image 2

Lite the oven in 5 minutes; it was almost fully on fire. I had to dump 5 gallons of water on it.

The paint was low temp. They have said they will refund, but they keep putting me off. No customer service; the bots can't even put together a sentence.

I will never buy anything from them again. In a couple of days, I'm going to run the pizza oven over and post it on TikTok shop.

View full review
Loss:
$135
Pros:
  • Good fire bomb
Cons:
  • Fire bomb

Preferred solution: Full refund

User's recommendation: Shop else where

Tim G Pfd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing parts

Vevor - Missing parts
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Vevor - Missing parts - Image 3

This has got to be one of the worst customer service programs I've ever seen. Ordered a top creeper missing the brace, kind of hold of them.

They come up with all kinds of excuses, and then they want to give me forty dollars and get a piece made to work with it for $40. I've never dealt with anything like this before. It's just terrible. I will never buy from this place again.

I am *** at these stupid Californians. Lazy.

View full review
Cons:
  • Bad costumer service

Preferred solution: Full refund

User's recommendation: Don't , pay a little more get all the parts

Tim G Pfd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fond Du Lac, Wisconsin

Missing parts

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Vevor - Missing parts
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Give me all the parts that are supposed to be in that box and then give me an easy way for customer service.This is just bulk rap.I'm ready just to have quit it.I'll never deal with you people again

View full review

User's recommendation: No customer service it sucks

Christopher W Sca

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Customer service not intelligent seem like ai system with limited resource because if this is a person they are a 2nd grade level comprehension

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Vevor - Customer service not intelligent seem like ai system with limited resource...
Vevor - Customer service not intelligent seem like ai system with limited... - Image 2

Ordered a 48-inch handle chain wrench. They sent me a 24-inch handle.

When I told them it's wrong, they told me, “Well, the chain is 48 inches.” So I sent them their picture of the ad handle dimensions, which is 49.4, so more than 48.

I sent this picture two times, and the guy said, “Let me check with my tech team, just send the picture from the ad,” so I sent it a third time. I have not heard back in three days.

View full review
Loss:
$400
Pros:
  • Good tool quality
Cons:
  • Non intelligent customer service difficult and redundant communication through email for a simple return of wrong item shipped

Preferred solution: Full refund

User's recommendation: Only buy vevor in a store customer service and return policy set up purposely to be inconvenient that's what there strategy is difficult and time consuming so you give up and they keep your money while your stuck with the wrong item I call them criminals by legal loophole however still dishonest practices for custo.er service

Perla p Hkq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sonoma, California

Compré una caja de seguridad para protejer mi cosas personales y salió como yo esperaba

Vevor - Compré una caja de seguridad para protejer mi cosas personales y salió como yo...
Vevor - Compré una caja de seguridad para protejer mi cosas personales y salió... - Image 2

La cerradura de la caja es muy fácil de abrir salió defectuosa y así no se me hace que sea una caja seguridad ojalá pudieran alludarme.

View full review

User's recommendation: Sin comentarios

Resolved
Adrian W Iob

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chiefland, Florida

Resolved: This company hasn't sent me my refund for a vevor gate opener I sent ba k through Fed Ex

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This company hasn't sent me my refund for a vevor gate opener I sent ba k through Fed Ex
Contains 1 confidential file for company representatives
Updated by user Jan 18, 2025

Company fixed the issue and I have been provided with apology. My bank got involved and they refunded my account.

No reply from vevor at all.

This company stinks no integrity a rip off. Stay away cheap prices are not worth the headache if you buy from them.

Original review updated Dec 18, 2024

The representative, Luis, offered me $22.00 to keep the item I paid $204.99, plus tax for. There was no telephone number, and only nonsensical emails that I have provided to my bank.

And my Fed Ex tracking of the item i sent back. I will be filing a complaint with the Better Business Bureau and telling everyone about my bad experience with this company.

View full review
Loss:
$37
Pros:
  • Good prices
Cons:
  • No contact telephone or email

Preferred solution: Full refund

User's recommendation: Stay away from them.

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