
Vevor
Vevor Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vevor has 1.7 star rating based on 471 customer reviews. Consumers are mostly dissatisfied.
13% of users would likely recommend Vevor to a friend or colleague.
- Rating Distribution
Pros: No pros, Cheap, Fast delivery.
Cons: Poor customer service, Poor quality, No customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vevor has 1.7 star rating based on 471 customer reviews. Consumers are mostly dissatisfied.
13% of users would likely recommend Vevor to a friend or colleague.
- Rating Distribution
Pros: No pros, Cheap, Fast delivery.
Cons: Poor customer service, Poor quality, No customer service.33% of users think that Vevor should improve its Customer Service.
69% of users say that they won't use Vevor in the future for similar services or products.Recent recommendations regarding this business are as follows: "Good luck w their CSR", "Be sure to buy the right item, otherwise, if you have to return it you will need a ton of patience", "i cant tell at this time", "Don't buy. Your wasting your money", "Purchase from this company before and the wwewwproduct that I purchase was excellent".
Most users ask Vevor for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews











































Is Vevor Legit?
Our analysis shows that Vevor is legit, safe for consumers to access and is not a scam. www.vevor.com follows necessary security procedures to protect its users. However, since some issues have been reported, it’s always a good idea to do your own checking of Vevor reviews to learn more about other consumers' experiences.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: PROCRASTINATION

Company fixed the issue and I have been provided with apology. Vevor decided to issue a full refund instead of shipping a substitution.
They sent me 100% price by PayPal. No explanation for the technical malfunction been provided.
It seems we created a lot of noise and that worked. A generic apology been provided by chat.Chinese doing business philosophy remains different from European or American.
i have not received clarity from your end regarding the pre-drilled holes misalignment with my tractor front loader bucket's pre-drilled holes. very clear and self-explanatory pictures were provided to vevor last month.
if you are going to ship me the exact same product, I'm not going to install it because the holes' locations are mismatched.
i have provided vevor with the model number zz0360 that could be a good match, but I never got a confirmation from vevor about my guess.
as well, I never got a confirmation that vevor is ready to ship me such a model instead of zz0348 that I currently have.
I don't have a chance to call vevor and get straight answers to my direct questions because vevor has no customer service phone number.
our text message exchange has lasted for 1 month with no clarity and no result.
I tried to be as polite as possible with vevor, keeping my temper in check. I did not start complaining about vevor to the bbb agency.
let's make a deal: if I'm not going to get a clear answer to my problem from you this week, I'm going to start complaining about vevor and ask to return my money.
I need your clear answer: am I going to have model zz0360 shipped to my address asap or not?
- Seems a solid construction agricultural attachment
- No way to contact company customer service by phone
- Procrastination
Preferred solution: Deliver product or service ordered
User's recommendation: Do not buy Clamp on Debris Forks from VEVOR

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPhone number
Based on the provided search results, Vevor's headquarters is located at 9448 Richmond Pl Ste E, Rancho Cucamonga, California, 91730, United States. The phone number associated with this headquarters location is (626) 275-****.
- Good pricing
- Cannot communicate with them
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraudulent Company
I was sent a broken/malfunctioning heat press. They refused to refund me my money or send me a new one.
I paid $140 and they offered to give me a $20 refund or take it to a local professional to get fixed. I dont live by a local professional nor should I have to do that when it was send to me broke. They also took way too long to get back with me to the point where I had to buy a different one. How are you going to offer a $20 refund on $140 when its your fault?!
Btw this is a China/Asian based company. Not a US company.
My business is out revenue because of them. This isnt how you run a business.
- Broken
- Malfunctioning
- Arrived broken company recedes a full refund
Preferred solution: Full refund
User's recommendation: Run, Fraudulent, Don’t Use

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I want an email address please for Vevor
Your website won't let me have a conversation with you. I want someone to tell me how to connect my hose to a hose cart when the connector is too close to the drum.
User's recommendation: Have a website l can respond to.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |They send you a website which you can’t respond to when you have a complaint.
I had a pressure garden hose cart bought as a present. When erected the connector is too near the drum so the hose wont connect.
Their website wont accept replies in-spite of requesting tracking and order numbers which had already been supplied.
User's recommendation: I want an email address l can communicate with.

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPurchased a "Commercial Blender" . . . ran less than 30 cycles and the unit died.
I paid $129+tax for this blender in January 2024, and ran less than 30 cycles. I immediately contacted Vevor Support through their website.
One week later, here is the response I received:
Dear Customer,
We are sorry for any inconvenience caused to you.
We understand your difficulties.
Therefore, to make up for your loss, we will refund 42USD to your original payment account as compensation. You can keep the product without returning it. We sincerely apologize for the inconvenience caused to you again.
Please let us know your thoughts.
We look forward to your reply.
Sincerely,
VEVOR
Dec 17, 2024
This is BS!`
This company is NOT in good standing with the State of California. They have not filed the required corporate Statement of Information since 2021 and are subject to being either suspended from doing business or, potentially, being administratively dissolved.
- Fast shipping
- Lousy customer service
Preferred solution: Full refund
User's recommendation: Stop doing business with this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Part m10 for a patio awning
Part m10 one is missing and where do partI 2pcs go
Can you send me a m10 please
John Berube
290 calef hwy
unit c31
Epping NH 03042
User's recommendation: Purchase from this company before and the wwewwproduct that I purchase was excellent
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Have a vevor level 2 charge station and the RFID cards are missing
Had vevor level 2 charge station installed and RFID cards are missing. Won't work! Tried to contact their customer service to no avail.
User's recommendation: Don't buy Vevor!
Extremely poor customer service, poor product quality
I purchased a Vevor dog washing station through Amazon for almost 300.00. Prior to the purchase, I requested from Vevor, a manual so I could see the waterline sizes ...only thing I got was ignored!
Like a fool, I bought it anyway.
The box arrived badly damaged, and it's not friendly to put together ...I can't finish it yet because I have to buy waterlines and drainage hose because their's are too short.
The manual states that once I got the station.
The door is not water tight. I requested a replacement door from Amazon .. they want me to return it and go through the whole thing again.
I told them I am not taking it apart, packaging it up in a damaged box and doing this again from scratch.
They gave me contact info for Vevor. I contacted Vevor and they said because I purchased it from Amazon it's not their problem and it's not under warranty.
I would never recommend this company to anyone or their products.
User's recommendation: Stay away! Save your money and your sanity!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst experience
7 weeks and still waiting for them to refund or replace the faulty item. They are not helpful and offer part refunds, which is not acceptable - who would accept a 20% refund?
It's disgusting. When something has a warranty, it should be refunded in full or a replacement offered. It is completely ruined, so repair is not an option. Avoid this company at all costs.
Shocking. Purchased a VEVOR Portable Storage Shelter Garage Storage Shed, and not even 8 months after purchase, it's falling apart.
Terrible after-purchase service; have been chasing a replacement or refund as it has a 12-month warranty but getting nowhere after 7 weeks of follow-up. Don't waste your money.
Preferred solution: Full refund
User's recommendation: Avoid at all costs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhere are the rear wheels and why weren't they shipped
They take your money but refuse to ship everything in its entirety. There's no contact number or direct contact consumers can use for information.
Preferred solution: The rear wheels or my money back
User's recommendation: Don't waste your time and money

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPutting me off for my refund. Keeps making excuses. No phone number just a bot that can't put together a sentence. The pizza over has low temp paint and 80% caught on fire. Have the pictures
Lite the oven in 5 minutes; it was almost fully on fire. I had to dump 5 gallons of water on it.
The paint was low temp. They have said they will refund, but they keep putting me off. No customer service; the bots can't even put together a sentence.
I will never buy anything from them again. In a couple of days, I'm going to run the pizza oven over and post it on TikTok shop.
- Good fire bomb
- Fire bomb
Preferred solution: Full refund
User's recommendation: Shop else where
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing parts
This has got to be one of the worst customer service programs I've ever seen. Ordered a top creeper missing the brace, kind of hold of them.
They come up with all kinds of excuses, and then they want to give me forty dollars and get a piece made to work with it for $40. I've never dealt with anything like this before. It's just terrible. I will never buy from this place again.
I am *** at these stupid Californians. Lazy.
- Bad costumer service
Preferred solution: Full refund
User's recommendation: Don't , pay a little more get all the parts
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Missing parts
Give me all the parts that are supposed to be in that box and then give me an easy way for customer service.This is just bulk rap.I'm ready just to have quit it.I'll never deal with you people again
User's recommendation: No customer service it sucks

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer service not intelligent seem like ai system with limited resource because if this is a person they are a 2nd grade level comprehension
Ordered a 48-inch handle chain wrench. They sent me a 24-inch handle.
When I told them it's wrong, they told me, “Well, the chain is 48 inches.” So I sent them their picture of the ad handle dimensions, which is 49.4, so more than 48.
I sent this picture two times, and the guy said, “Let me check with my tech team, just send the picture from the ad,” so I sent it a third time. I have not heard back in three days.
- Good tool quality
- Non intelligent customer service difficult and redundant communication through email for a simple return of wrong item shipped
Preferred solution: Full refund
User's recommendation: Only buy vevor in a store customer service and return policy set up purposely to be inconvenient that's what there strategy is difficult and time consuming so you give up and they keep your money while your stuck with the wrong item I call them criminals by legal loophole however still dishonest practices for custo.er service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Compré una caja de seguridad para protejer mi cosas personales y salió como yo esperaba
La cerradura de la caja es muy fácil de abrir salió defectuosa y así no se me hace que sea una caja seguridad ojalá pudieran alludarme.
User's recommendation: Sin comentarios
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: This company hasn't sent me my refund for a vevor gate opener I sent ba k through Fed Ex
Company fixed the issue and I have been provided with apology. My bank got involved and they refunded my account.
No reply from vevor at all.
This company stinks no integrity a rip off. Stay away cheap prices are not worth the headache if you buy from them.
The representative, Luis, offered me $22.00 to keep the item I paid $204.99, plus tax for. There was no telephone number, and only nonsensical emails that I have provided to my bank.
And my Fed Ex tracking of the item i sent back. I will be filing a complaint with the Better Business Bureau and telling everyone about my bad experience with this company.
- Good prices
- No contact telephone or email
Preferred solution: Full refund
User's recommendation: Stay away from them.
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