Vevor

I was sent a broken/malfunctioning heat press. They refused to refund me my money or send me a new one.

I paid $140 and they offered to give me a $20 refund or take it to a local professional to get fixed. I dont live by a local professional nor should I have to do that when it was send to me broke. They also took way too long to get back with me to the point where I had to buy a different one. How are you going to offer a $20 refund on $140 when its your fault?!

Btw this is a China/Asian based company. Not a US company.

My business is out revenue because of them. This isnt how you run a business.

I paid $129+tax for this blender in January 2024, and ran less than 30 cycles. I immediately contacted Vevor Support through their website.

One week later, here is the response I received:

Dear Customer,

We are sorry for any inconvenience caused to you.

We understand your difficulties.

Therefore, to make up for your loss, we will refund 42USD to your original payment account as compensation. You can keep the product without returning it. We sincerely apologize for the inconvenience caused to you again.

Please let us know your thoughts.

We look forward to your reply.

Sincerely,

VEVOR

Dec 17, 2024

This is BS!`

This company is NOT in good standing with the State of California. They have not filed the required corporate Statement of Information since 2021 and are subject to being either suspended from doing business or, potentially, being administratively dissolved.

I purchased a Vevor dog washing station through Amazon for almost 300.00. Prior to the purchase, I requested from Vevor, a manual so I could see the waterline sizes ...only thing I got was ignored!

Like a fool, I bought it anyway.

The box arrived badly damaged, and it's not friendly to put together ...I can't finish it yet because I have to buy waterlines and drainage hose because their's are too short.

The manual states that once I got the station.

The door is not water tight. I requested a replacement door from Amazon .. they want me to return it and go through the whole thing again.

I told them I am not taking it apart, packaging it up in a damaged box and doing this again from scratch.

They gave me contact info for Vevor. I contacted Vevor and they said because I purchased it from Amazon it's not their problem and it's not under warranty.

I would never recommend this company to anyone or their products.

7 weeks and still waiting for them to refund or replace the faulty item. They are not helpful and offer part refunds, which is not acceptable - who would accept a 20% refund?

It's disgusting. When something has a warranty, it should be refunded in full or a replacement offered. It is completely ruined, so repair is not an option. Avoid this company at all costs.

Shocking. Purchased a VEVOR Portable Storage Shelter Garage Storage Shed, and not even 8 months after purchase, it's falling apart.

Terrible after-purchase service; have been chasing a replacement or refund as it has a 12-month warranty but getting nowhere after 7 weeks of follow-up. Don't waste your money.