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Vevor

Vevor
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www.vevor.com
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Anonymous
map-marker Surrey, British Columbia

Pump fan wont turn.. motor getting hot no vacuum

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Hubby gave the 5gal and pump for my birthday. Pump fan will not turn.

No vacuum. No phine number to call help

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AHelping H

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't talk to anyone spent 40 min on the live chat waiting for someone to respond

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Vevor - Can't talk to anyone spent 40 min on the live chat waiting for someone to respond
Vevor - Can't talk to anyone spent 40 min on the live chat waiting for someone... - Image 2

I ordered rope for a job over a week ago they sent me out a heat machine instead of rope now I spent over an hour and a half on the live chat waiting to get this resolved and I am still waiting find a different place to purchase your materials

Loss:
$70
Pros:
  • Used to be a lot better
Cons:
  • Now its like they dont want to even talk to you or fix the issues

Preferred solution: I would like the materials I purchased so I can complete my job

User's recommendation: Find different place to purchase your materials because if they get misplaced they will definitely put your job behind because they don't care about the little guy

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Wanda B Yzs

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Verified Reviewer
| map-marker Thibodaux, Louisiana

Ice is too thick machine wont cooperate

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I have played with this machine thru the manual instructions and still cannot get the ice thickness lowered. Never had oriblems with my manitiwoc ice machine.

Loss:
$1
Cons:
  • Impossible to work on

Preferred solution: Solution on how to get the ice thinner

User's recommendation: None. Good luck

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Terry R Tpk

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Verified Reviewer
| map-marker Waterbury, Connecticut

Not not satisfied once I cancel my subscription

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Vevor - Not not satisfied once I cancel my subscription

I went the scooter yesterday. It stopped working on me.

Its hard 20 something dollars for me to use something.

I barely use for 30 something minutes. My phone number is 540734****

Loss:
$20
Pros:
  • Start radio
Cons:
  • Them charging my card againi scoote anda hole day after
  • Extra charge

Preferred solution: Full refund

User's recommendation: Do not rent

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Ivanna T

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Verified Reviewer

Return incorrect product

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Vevor - Return incorrect product
Vevor - Return incorrect product - Image 2

Difficulty in returning an incorrectly indicated product, pegboard panels that had wrong surface coatings. Multiple times emailed, attempted phone calls, and spoke with Amazon, a hub for this seller and the shipper for this item.

I want to return for a full refund; I no longer wish to receive an exchange. It's too difficult to get true customer service or support.

Think twice before shopping here. They like playing games; I do not.

Loss:
$46
Pros:
  • Only cons
Cons:
  • Cons poor very poor customer service

Preferred solution: Full refund

User's recommendation: THINK TWICE BEFORE SHOPPING

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Chessa Uoo
map-marker Superior, Wisconsin

New machine, will not start

Better product performance before sale', I have purchased many products, in my 75 years, and none are as difficult to get help with as Vevor.

User's recommendation: Buy from another vendor

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1 comment
Chessa Uoo

Did not receive any help.

Randy B Ima

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Broken Item need return

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Vevor - Broken Item need return

I've tried to enter an order detail number from an air compressor I bought off Amazon, and it shows nothing. I have a factory warranty on it, and I can't get through.

This company seems to be deceptive at best. Don't count on the warranty; the pump just stopped pumping air.

Loss:
$90
Cons:
  • Cant talk to anyone

Preferred solution: A working air compressor

User's recommendation: Stay away don't pay for extra warranty

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Resolved
Charles K Lgm

Resolved: Defective appliance

Vevor - Defective appliance
Updated by user Oct 19, 2025

I have received a full refund And they allowed me to keep the item. I attempted to, contact Pissed Consumer but I didn't have margin to.So I had online chat with photos.

Original review Oct 03, 2025

I have purchased it online and it was shipped out from California but I don't have the order number, I will of myself I purchased it online at USA seller AliExpress?

Loss:
$43
Pros:
  • I have other appliances
  • That i purchased directly from vevor and they have the account access
Cons:
  • Perhaps specific shopping app extension

Preferred solution: Replacement

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Catina Iyl

Received wrong item.

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I have been unable to reach Vevor to report receiving wrong item and need to know how to return it for the right item.

User's recommendation: Make customer service reachable.

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Resolved
Michael J Mfo

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Verified Reviewer

Resolved: Freezer part

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Vevor - Freezer part
Vevor - Freezer part - Image 2
Updated by user Aug 29, 2025

Company fixed the issue and I have been provided with product replacement. Sending parts free of charge. Keep contacting them till you get the result you need.

Original review Aug 14, 2025

Hi, I bought a freezer from eBay. It worked perfectly, then stopped.

I live in the Bahamas, so there is no way to return it. I traced the fault to the control board.

How can I purchase a new board? Thank you.

Loss:
$1600
Pros:
  • Look good good price
Cons:
  • No after sell services

Preferred solution: Spare part

User's recommendation: Stay away from Vevor no after sales service

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Nusaybah Tjy
map-marker Houston, Texas

No customer service

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I ordered an item that was $100. Fedex delivered the package with a picture but the house in the picture was not mine or any of my neighbors.

Fedex said that vevor needs to file a claim but there's no one to talk to. You can do the AI generated chat but it just repeats what it sees about the item which says item was delivered.

I argued with fedex but they said I need the claim number from vevor which I can't get cause I can't talk to an actual person. I still haven't received a refund or the item.

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Anonymous
map-marker Broken Arrow, Oklahoma

Shipped late, electric motor doesn't work, can't call them and rheir return system won't let me contact them without a file attached not a jpeg. Can't contact them.....

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Vevor - Shipped late, electric motor doesn't work, can't call them and rheir return...

No customer support available, product doesn't work, arrived late, NO PHONE NUMBER TO CALL!!! !!! !!!

User's recommendation: Buyer be cautious here

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Anonymous
map-marker Pensacola, Florida

Refuse to answer my question about there product : vevor electric dolly mover for utility trailer!

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They never answered me back on helping solve the problem of not operating properly. Finally got my son-in-law to help me solve it!

It works but not what I anticipated it would do easier!

I have bought a few of their products in the past but never again!!! Hope more individuals pay more attention to their awful services!!

User's recommendation: Don’t buy anything from Vevor !

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Walter M Hzg

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Verified Reviewer
| map-marker Pensacola, Florida

Vevor electric power dolly 3600

Can't pull my utility trailer like it should. The wheels spin too much in grass, and it's too hard to maneuver like I want it to. I'm 76 years old, and it still makes me work too hard to handle it!

Preferred solution: Full refund

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Cindy z Zuc

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Verified Reviewer

No resolution on product

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Selling bad products with no exchanges at all gives you the run-around. Phones are down, total ***

Loss:
$166
Cons:
  • Bad products
  • No number to talk to someone
  • Technical support is very bad and customer support is bad

Preferred solution: Exchange on products

User's recommendation: Don’t buy vevor products customers service stinks

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