Vevor
Reviews and Complaints
Pump fan wont turn.. motor getting hot no vacuum
Hubby gave the 5gal and pump for my birthday. Pump fan will not turn.
No vacuum. No phine number to call help
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Verified ReviewerCan't talk to anyone spent 40 min on the live chat waiting for someone to respond
I ordered rope for a job over a week ago they sent me out a heat machine instead of rope now I spent over an hour and a half on the live chat waiting to get this resolved and I am still waiting find a different place to purchase your materials
- Used to be a lot better
- Now its like they dont want to even talk to you or fix the issues
Preferred solution: I would like the materials I purchased so I can complete my job
User's recommendation: Find different place to purchase your materials because if they get misplaced they will definitely put your job behind because they don't care about the little guy
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Verified Reviewer |Ice is too thick machine wont cooperate
I have played with this machine thru the manual instructions and still cannot get the ice thickness lowered. Never had oriblems with my manitiwoc ice machine.
- Impossible to work on
Preferred solution: Solution on how to get the ice thinner
User's recommendation: None. Good luck
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Verified Reviewer |Not not satisfied once I cancel my subscription
I went the scooter yesterday. It stopped working on me.
Its hard 20 something dollars for me to use something.
I barely use for 30 something minutes. My phone number is 540734****
- Start radio
- Them charging my card againi scoote anda hole day after
- Extra charge
Preferred solution: Full refund
User's recommendation: Do not rent
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Verified ReviewerReturn incorrect product
Difficulty in returning an incorrectly indicated product, pegboard panels that had wrong surface coatings. Multiple times emailed, attempted phone calls, and spoke with Amazon, a hub for this seller and the shipper for this item.
I want to return for a full refund; I no longer wish to receive an exchange. It's too difficult to get true customer service or support.
Think twice before shopping here. They like playing games; I do not.
- Only cons
- Cons poor very poor customer service
Preferred solution: Full refund
User's recommendation: THINK TWICE BEFORE SHOPPING
New machine, will not start
Better product performance before sale', I have purchased many products, in my 75 years, and none are as difficult to get help with as Vevor.
User's recommendation: Buy from another vendor
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Verified ReviewerBroken Item need return
I've tried to enter an order detail number from an air compressor I bought off Amazon, and it shows nothing. I have a factory warranty on it, and I can't get through.
This company seems to be deceptive at best. Don't count on the warranty; the pump just stopped pumping air.
- Cant talk to anyone
Preferred solution: A working air compressor
User's recommendation: Stay away don't pay for extra warranty
Resolved: Defective appliance
I have received a full refund And they allowed me to keep the item. I attempted to, contact Pissed Consumer but I didn't have margin to.So I had online chat with photos.
I have purchased it online and it was shipped out from California but I don't have the order number, I will of myself I purchased it online at USA seller AliExpress?
- I have other appliances
- That i purchased directly from vevor and they have the account access
- Perhaps specific shopping app extension
Preferred solution: Replacement
Received wrong item.
I have been unable to reach Vevor to report receiving wrong item and need to know how to return it for the right item.
User's recommendation: Make customer service reachable.
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Verified ReviewerResolved: Freezer part
Company fixed the issue and I have been provided with product replacement. Sending parts free of charge. Keep contacting them till you get the result you need.
Hi, I bought a freezer from eBay. It worked perfectly, then stopped.
I live in the Bahamas, so there is no way to return it. I traced the fault to the control board.
How can I purchase a new board? Thank you.
- Look good good price
- No after sell services
Preferred solution: Spare part
User's recommendation: Stay away from Vevor no after sales service
No customer service
I ordered an item that was $100. Fedex delivered the package with a picture but the house in the picture was not mine or any of my neighbors.
Fedex said that vevor needs to file a claim but there's no one to talk to. You can do the AI generated chat but it just repeats what it sees about the item which says item was delivered.
I argued with fedex but they said I need the claim number from vevor which I can't get cause I can't talk to an actual person. I still haven't received a refund or the item.
Shipped late, electric motor doesn't work, can't call them and rheir return system won't let me contact them without a file attached not a jpeg. Can't contact them.....
No customer support available, product doesn't work, arrived late, NO PHONE NUMBER TO CALL!!! !!! !!!
User's recommendation: Buyer be cautious here
Refuse to answer my question about there product : vevor electric dolly mover for utility trailer!
They never answered me back on helping solve the problem of not operating properly. Finally got my son-in-law to help me solve it!
It works but not what I anticipated it would do easier!
I have bought a few of their products in the past but never again!!! Hope more individuals pay more attention to their awful services!!
User's recommendation: Don’t buy anything from Vevor !
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Verified Reviewer |Vevor electric power dolly 3600
Can't pull my utility trailer like it should. The wheels spin too much in grass, and it's too hard to maneuver like I want it to. I'm 76 years old, and it still makes me work too hard to handle it!
Preferred solution: Full refund
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Verified ReviewerNo resolution on product
Selling bad products with no exchanges at all gives you the run-around. Phones are down, total ***
- Bad products
- No number to talk to someone
- Technical support is very bad and customer support is bad
Preferred solution: Exchange on products
User's recommendation: Don’t buy vevor products customers service stinks
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